Effective Date: October 12, 2025

This Privacy Policy describes how Meskat ("we," "us," or "our") collects, uses, and shares your Personal Information when you visit, use our services, or make a purchase from our website at [Your Website URL Here] (the "Site").

1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide

This is information you actively and voluntarily give us when you interact with the Site, such as when placing an order, registering an account, or signing up for our newsletter. This may include:

Identity Data: Name, date of birth, gender.

Contact Data: Billing address, shipping address, email address, and phone number.

Transaction Data: Details about the products you purchase, order history, and payment details.

Account Data: Username and password.

B. Payment Information

When you make a purchase, we process your payment details. We do not store full credit card numbers. Payment information is securely processed and handled by trusted third-party payment gateways (e.g., bKash, Nagad, Visa/MasterCard processors) in compliance with industry security standards (PCI-DSS).

C. Automatic Collection (Usage Data & Cookies)

When you visit the Site, we automatically collect certain information about your device and your activity.

Device Data: IP address, browser type, operating system, time zone, and unique device identifiers.

Browsing Data: Pages you view, products you look at, what websites or search terms referred you to the Site, and how you interact with the Site.

Cookies: We use "cookies" (small data files stored on your device) to enhance your browsing experience, remember your preferences, and track your shopping cart. By using our website, you consent to the use of cookies. You may choose to disable cookies through your browser settings, but some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process your transactions, fulfill your orders, arrange for shipping, and provide you with invoices and order confirmations.

Communication: To communicate with you about your order, respond to inquiries, and provide customer support.

Marketing: With your consent, to send you promotional emails, newsletters, and marketing materials about our products, special offers, and events. You can opt-out of these communications at any time.

Site Improvement: To monitor and analyze trends, usage, and activities in connection with the Site, helping us to improve our products, services, and website functionality.

Security & Legal Compliance: To screen for potential risk or fraud, and to comply with any applicable laws, regulations, or legal requests in Bangladesh.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your data as described above.

Service Providers: We share necessary information with trusted third-party vendors, consultants, and service providers who perform services for us, such as:

Payment Processors: To securely process your payments.

Delivery Partners (Courier Companies): To ship and deliver your orders to your address.

Analytics Providers (e.g., Google Analytics): To help us understand how our customers use the Site.

Legal Compliance: We may disclose your Personal Information if required to do so by law, in response to a court order, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers and the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the new entity.

4. Data Security

We are committed to protecting your Personal Information. We implement industry-standard security measures, including physical, electronic, and managerial safeguards, to prevent unauthorized access, use, or disclosure of your data. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of information transmitted over the Internet.

5. Your Rights and Choices

Opt-Out: You can choose to stop receiving marketing or promotional emails from us by following the unsubscribe instructions included in those emails.

Access and Correction: You have the right to request access to the Personal Information we hold about you and to ask that your data be corrected, updated, or deleted. Please contact us using the details provided below to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page, and the "Effective Date" at the top will be updated.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the details below:

Meskat

Address: Sajher Maya, Flat-F1, 28/B, (Near Commissioner bari) North Pirerbagh, 60 Feet, Mirpur, Dhaka, Bangladesh

Phone: 01996-111027

Email: info@meskat.comEffective Date: October 12, 2025

This Privacy Policy describes how Meskat ("we," "us," or "our") collects, uses, and shares your Personal Information when you visit, use our services, or make a purchase from our website at [Your Website URL Here] (the "Site").

1. Information We Collect

We collect various types of information to provide and improve our services to you.

A. Personal Information You Provide

This is information you actively and voluntarily give us when you interact with the Site, such as when placing an order, registering an account, or signing up for our newsletter. This may include:

Identity Data: Name, date of birth, gender.

Contact Data: Billing address, shipping address, email address, and phone number.

Transaction Data: Details about the products you purchase, order history, and payment details.

Account Data: Username and password.

B. Payment Information

When you make a purchase, we process your payment details. We do not store full credit card numbers. Payment information is securely processed and handled by trusted third-party payment gateways (e.g., bKash, Nagad, Visa/MasterCard processors) in compliance with industry security standards (PCI-DSS).

C. Automatic Collection (Usage Data & Cookies)

When you visit the Site, we automatically collect certain information about your device and your activity.

Device Data: IP address, browser type, operating system, time zone, and unique device identifiers.

Browsing Data: Pages you view, products you look at, what websites or search terms referred you to the Site, and how you interact with the Site.

Cookies: We use "cookies" (small data files stored on your device) to enhance your browsing experience, remember your preferences, and track your shopping cart. By using our website, you consent to the use of cookies. You may choose to disable cookies through your browser settings, but some features of the Site may not function properly as a result.

2. How We Use Your Information

We use the information we collect for the following purposes:

Order Fulfillment: To process your transactions, fulfill your orders, arrange for shipping, and provide you with invoices and order confirmations.

Communication: To communicate with you about your order, respond to inquiries, and provide customer support.

Marketing: With your consent, to send you promotional emails, newsletters, and marketing materials about our products, special offers, and events. You can opt-out of these communications at any time.

Site Improvement: To monitor and analyze trends, usage, and activities in connection with the Site, helping us to improve our products, services, and website functionality.

Security & Legal Compliance: To screen for potential risk or fraud, and to comply with any applicable laws, regulations, or legal requests in Bangladesh.

3. Sharing Your Personal Information

We share your Personal Information with third parties only to help us use your data as described above.

Service Providers: We share necessary information with trusted third-party vendors, consultants, and service providers who perform services for us, such as:

Payment Processors: To securely process your payments.

Delivery Partners (Courier Companies): To ship and deliver your orders to your address.

Analytics Providers (e.g., Google Analytics): To help us understand how our customers use the Site.

Legal Compliance: We may disclose your Personal Information if required to do so by law, in response to a court order, or when we believe disclosure is necessary to protect our rights, prevent fraud, or ensure the safety of our customers and the public.

Business Transfers: In the event of a merger, acquisition, or sale of assets, your Personal Information may be transferred to the new entity.

4. Data Security

We are committed to protecting your Personal Information. We implement industry-standard security measures, including physical, electronic, and managerial safeguards, to prevent unauthorized access, use, or disclosure of your data. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of information transmitted over the Internet.

5. Your Rights and Choices

Opt-Out: You can choose to stop receiving marketing or promotional emails from us by following the unsubscribe instructions included in those emails.

Access and Correction: You have the right to request access to the Personal Information we hold about you and to ask that your data be corrected, updated, or deleted. Please contact us using the details provided below to exercise these rights.

6. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised version on this page, and the "Effective Date" at the top will be updated.

7. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by email or mail at the details below:

Meskat

Address: Sajher Maya, Flat-F1, 28/B, (Near Commissioner bari) North Pirerbagh, 60 Feet, Mirpur, Dhaka, Bangladesh

Phone: 01996-111027

Email: info@meskat.com